Easy to use PC Repair Administration Ireland

   The system for Admin and Accounts in PC Repair Shops / Centers.

   It records the details from receiving a unit for repair through to collection and payment.
   It produces unique tags to attach to a unit for repair.
   It is very simple and intuitive to use. Minimal training required.

   The Control Panel Buttons;

   

   On the right hand side you can change to your settings

   Settings

   Add or change your prices.
   Add or change descriptions of commmon faults for repair.
   Add or change makes of common units for repair
   Change your VAT rates for each year.
   Choose whether to print a unique tag to attach to a unit for repair.

   Customer Repair Entry Form

   The Customer Entry Form is designed to minimize typing.
   Customer address is optional but phone / mobile number is mandatory.
   The PC make can be selected to save on typing or entered manually if unknown.
   The PC serial number can be scanned in with a barcode reader.
   The fault description can be selected and added without the need for typing.

   The Tag / traveller for the unit under repair

   The Tag / Traveller is printed once the Customer entry form is completed.
   The print tag button can be used to supress or allow automatic tag printing

   The Repair Form

   

   The repair form shows the original faults entered.
   The details of the repairs can be selected and added to the repair form without the need for typing.
   Repair options not listed can be manually typed in / added to the common faults list.

   The Invoice Form

   You can select the items to be added to the invoice eg hard disk. No typing.
   As each item is added the preset price and VAT is automatically inserted.
   The Sytem takes advantage of the 2/3 rds VAT rule.
   (If more than 1/3rd of the charge is labour then the lower VAT rate is charged.)
   Discounts in increments of 5% can be added and removed for regular clients.
   The invoice can be marked as paid or unpaid until cash is received.

   Customer Invoice

   The printed Customer Invoice can have your Logo and vat reg.
   It contains all the data relating to the repaired unit.
   The Customer signs the "collected by" tag which you retain.

   Summary Report

   Type in the (inclusive) from and to dates into this form and it will return the totals for the period.
   If your accountant needs a more detailed report you can run and export a detailed cash report within a few minutes.
   The cash report export is in standard Excel format.

   Raw Data

   Each tag /invoice entry is stored as a row in standard Excel format.
   Standard filters can be used to trawl the data any way you need.
   Historical transactions are stored with the VAT and price of the day.

Price

The PCstep system costs €500.
This includes a half day training and installation.

System requirements are a PC / Network with MS Excel 2007 or higher.